To facilitate your time at LUMS, we have consolidated a list of concerns that students might have regarding various aspects of student life and ways to resolve them. For this, you are encouraged to explore the menus on the right.
If your concern is not listed here, kindly email us at advising@lums.edu.pk
At LUMS, you are responsible for creating your own course schedule and making sure that you meet degree requirements on time. There are multiple supports for guidance in this regard.
How can I understand the enrollment structure at LUMS?
I am struggling with navigating Zambeel.
How can I get help with course planning and selection?
What are my programme/major requirements?
My major is undeclared. How do I plan my courses?
LUMS provides its students with a rigorous and stimulating learning environment. Multiple academic support services have been set up to help you along the way.
I want to run my essay through a plagiarism checker
I need to be facilitated (because of some physical disability)
I need to access e-databases for research purposes
I need help in delivering presentations or scoring class participation points
I am not happy with my current major. What can I do?
How can I check whether my degree requirements are on track?
LUMS has set up the Counselling and Psychological Services (CAPS) to look after your wellbeing. For more information on CAPS, click here.
There is a medical centre that can you can access to address your health concerns.
I need to buy over-the-counter and prescription medicines.
I am unwell, but I have an exam soon
If you are facing technical issues, you can reach out to IST for support.
How can I connect my phone to the LUMS Wi-Fi?
I have forgotten my Zambeel or Outlook password. What now?
I want to reset my Zambeel password.
You can change your LUMS password yourself by registering a few secret questions online. Once you've done that, you can change your password any time by providing the answers to these secret questions. Here is how to do that.
Step 1: Enter your secret questions and answers:
Click here
Step 2: Change your password or unlock a blocked account:
Click here
The Career Services Office (CSO) at LUMS works to help students with placements, career guidance and graduate study applications.
I want to get my cover letter/CV reviewed
I am struggling to find an internship/job
I want to read up on the career opportunities for me post-LUMS
Campus resources have been set up to help you make the most of your journey at LUMS. Here is a detailed contact directory of the various support services you can reach out to. Click on each resource for further details.
Campus resources are readily available to help you learn and grow
Undergraduate Advising Units*
Each school has its own undergraduate advising unit to address academic concerns
Undergraduate Faculty Advising*
Students are assigned faculty advisors who have field expertise, provide research guidance, help with graduate school applications, etc
Peer Tutoring*
Multiple labs have been set up to support undergraduate students in their studies
Department Coordinators
They provide undergraduate students with declared majors with procedural support related to their majors
Minor Representatives*
They help students understand the minor opportunities available to them and provide them with procedural support
Library
Provides students with access to books, journals, plagiarism detection services, and online databases for resources
Academic Accomodations & Accessibility (AAA)
Provide accommodation for students with accessibility issues
CAPS
Provides counselling services to the student body
Office of Accessibility and Inclusion
Provide accommodation for students with accessibility issues
Peer Ambassadors at LUMS for Social Support (PALss)*
New undergraduate students are assigned to experienced peers who help them with their transition into higher education and campus life
Medical Centre
Provides on-campus medical facilities to students
Digital Resources
Multiple self-help resources have been developed by the Advising office to facilitate students’ journey at LUMS
Health Insurance
Resources available to support health of students
Workshops/Events
LUMS provides students with multiple opportunities like workshops, conferences, and events for skill-building, etc.
Student Support Services Unit (SSS)
To cater to students who have missed examinations or graded instruments due to extreme situations beyond their control
Housing and Residence
Address concerns related to room allocation, laundry services, and other hostel-related queries
Career Services Office
Provide one-on-one career counselling facilities and professional development workshops for students, job/internship placement assistance, etc. Career Services Office
IST
Address technical issues related to Zambeel, Outlook, LMS, Zoom, or other softwares as well as connecting to LUMS wifi or getting printing quota
Finance and Accounts
Address concerns related to fee vouchers, security deposits, tax deduction certificates, etc.
Office of Financial Aid
Provide support with financial assistance options, give merit-based scholarships to high achieving students and stipends for NOP scholars, etc
NOP Centre*
Address concerns related to NOP students
*Resource only available for Undergraduate Students
My advisor was very supportive and kind. He created a safe space, where I could comfortably discuss my career anxieties. He helped me figure out what I wanted to do and gave tips on how to make the most out of support services such as the Career Fair. His guidance was informed by his own industry experience, and he reassured me that I would be fine and would get a job that I'd like!
My advisor helped me find my way around my major. She guided me about whether or not I should do a minor, and provided clarity about how I should plan my academic journey. She was very accommodating and responsive, and her advice made a real difference for me!
My assigned faculty advisor was very nice and responsive. We discussed my career and graduate school prospects and her advice was instrumental in shaping my plans. I really appreciated the time she gave me. Even though we were only able to have one meeting, I found her advice to be really helpful!
My advisor allowed me to meet her virtually and was very flexible about timing. Her advice helped me navigate LUMS as I transitioned from school to university. I even visited her again afterwards for a follow-up and she was very helpful!
My advisor is very kind and approachable. Every time I went to her office, she was really nice to talk to. She goes above and beyond to support students and is genuinely caring and mindful. She emphasizes self-care, making the most out of our summer and winter breaks, and avoiding burnout.
The Office of Academic Advising and Student Success is a new central university office that works closely with schools as a thought-partner as well as a standard-setting and capacity-building partner. More specifically, the Office works as a thought-partner with each school’s Dean and Advising Unit staff to: i) get input from stakeholders (students, faculty, staff and alumni); ii) identify university-wide standards and goals for advising at LUMS; and iii) build capacity within each school’s advising system to meet university standards and goals for advising. Furthermore, the office gets input from all stakeholders (students, faculty, staff and alumni) to identify advising needs and ways of meeting these needs.
