The Office of Academic Advising and Student Success is a new central university office that works closely with schools as a thought-partner as well as a standard-setting and capacity-building partner. More specifically, the Office works as a thought-partner with each school’s Dean and Advising Unit staff to: i) get input from stakeholders (students, faculty, staff and alumni); ii) identify university-wide standards and goals for advising at LUMS; and iii) build capacity within each school’s advising system to meet university standards and goals for advising. Furthermore, the office gets input from all stakeholders (students, faculty, staff and alumni) to identify advising needs and ways of meeting these needs.
Helping You Navigate Your Education
To facilitate your time at LUMS, we have consolidated a list of concerns that students might have regarding various aspects of student life and ways to resolve them. For this, you are encouraged to explore the menus on the right.
If your concern is not listed here, kindly email us at advising@lums.edu.pk
Quick Links
At LUMS, you are responsible for creating your own course schedule and making sure that you meet degree requirements on time. There are multiple supports for guidance in this regard.
How can I understand the enrollment structure at LUMS?
Have a look at this Demystifying Enrollment handout to understand the enrollment structure at LUMS and keep a lookout for emails from RO before and during the enrollment cycle.I am struggling with navigating Zambeel.
Watch this Guide to Zambeel video. You can also go to IST for assistance with Zambeel or email them at helpdesk@lums.edu.pk.
Click here for further details about IST.How can I get help with course planning and selection?
You are encouraged to reach out to your school’s advising unit and book an appointment with your advisor for guidance on course planning and selection. For further details about your school’s advising unit, click here.What are my programme/major requirements?
Have a look at the Student Handbook for specific details.My major is undeclared. How do I plan my courses?
You are required to ensure that you fulfil any school-specific course requirements in order to declare a major. You can see those requirements in the Student Handbook.
You are also encouraged to explore the multiple fields of study available to you at LUMS so that you can make an informed decision when declaring your major. Have a look at the Exploring Majors page on this website.
LUMS provides its students with a rigorous and stimulating learning environment. Multiple academic support services have been set up to help you along the way.
I want to run my essay through a plagiarism checker
You can email your essay to the library at similarity@lums.edu.pk.I need to be facilitated (because of some physical disability)
You can reach out to the Office of Accessibility and Inclusion (OAI) at oai@lums.edu.pk.I need to access e-databases for research purposes
You can request for article/journal access at muhammad_zeeshan@lums.edu.pk.I need help in delivering presentations or scoring class participation points
The Communication and Presentation Tutoring Programme conducts weekly group sessions and walk in office hours to help with presentations, confidence building, class participation, and much more. You can book an appointment with them at commtutors@lums.edu.pk. For more information, click here.
I am not happy with my current major. What can I do?
You are encouraged to talk with your faculty advisor and also reach out to your school’s advising unit to discuss any issues or challenges you are facing with your major. Information about your assigned faculty advisor can be found on Zambeel. For details about your school advising unit, click here.- You are responsible for fulfilling minor requirements on your own. Have a look at them in the Student Handbook. Minor declaration happens towards the end of senior year.
How can I check whether my degree requirements are on track?
You can reach out to your programme coordinator. For more details, click here.
LUMS has set up the Counselling and Psychological Services (CAPS) to look after your wellbeing. For more information on CAPS, click here.
There is a medical centre that can you can access to address your health concerns.
- The Medical Centre is located behind the Khokha.
I need to buy over-the-counter and prescription medicines.
You can visit the pharmacy to buy your medicines. Click here for more information.I am unwell, but I have an exam soon
In case of serious health issues, you can request for a petition. For petitions and academic accommodations from CAPS, email assessments.caps@lums.edu.pk. For other health issues or emergencies, you can email OSA at osa@lums.edu.pk.
If you are facing technical issues, you can reach out to IST for support.
How can I connect my phone to the LUMS Wi-Fi?
LUMS provides free Wi-Fi to its community. The Wi-Fi name is “Wireless”. To connect, enter your roll number and LUMS (Zambeel) password. If you face any issues, you can visit the IST helpdesk.I have forgotten my Zambeel or Outlook password. What now?
Visit the IST Helpdesk or email helpdesk@lums.edu.pk with a password reset request by attaching your LUMS Smart Card Copy.I want to reset my Zambeel password.
You can change your LUMS password yourself by registering a few secret questions online. Once you've done that, you can change your password any time by providing the answers to these secret questions. Here is how to do that.
Step 1: Enter your secret questions and answers:
Click here
- Log in using your LUMS username (your roll number) and your current LUMS password;
- Enter your secret questions and their answers, and click.
Step 2: Change your password or unlock a blocked account:
Click here
- Log in using your LUMS username (your roll number) and answer the secret questions;
- Select Account Unlock/Password Reset and follow the steps to set your new password or unblock your account.
The Career Services Office (CSO) at LUMS works to help students with placements, career guidance and graduate study applications.
I want to get my cover letter/CV reviewed
You can visit CSO for one-on-one career counselling or email them at cso@lums.edu.pk. Also have a look at this Resume Format and Cover Letter Format developed by CSO.I am struggling to find an internship/job
CSO facilitates students to secure internships in multiple industries during academic breaks. You can reach out to them at cso@lums.edu.pk. CSO also regularly organises networking opportunities through workshops, alumni sessions, and events. For further detail, click here.I want to read up on the career opportunities for me post-LUMS
Explore the Major Exploration and Career Exploration web pages which contain detailed guidebooks and tipsheets on the various ways students can make the most of their major and how they can chart their way into a successful career in their desired field.